Our
Mission

Our mission is to facilitate the delivery of better hearing to the world.

It started as an idea to help audiologists better connect with their patients; today, Sycle has evolved into the industry’s number one practice management software. Over 20,000 hearing care professionals depend on Sycle to run their businesses. We develop software and integrations that eliminate tedious tasks and streamline workflows. This allows our customers more time with their patients and ultimately helps them treat more people suffering from hearing loss. And we feel pretty good about that.

Leadership
Team

  • Ridge Sampson portrait

    Ridge Sampson

    Founder & CEO

    Ridge is an established entrepreneur, having founded three successful companies prior to Sycle. In 1993, he founded Ozone Advertising, a digital marketing and advertising agency. In 2001, Ridge co-founded Sycle, bringing his experience and knowledge of best practices from the agency side, helping to better understand and serve the needs of Sycle’s clients. Thanks to his offline experience in messaging, branding and design, Ridge helps create rich online experiences that are seamless to users.

    When Ridge isn’t working he spends every minute with his seven year-old son who is in training to windsurf, mountain bike, and snowboard with Dad.

  • Randy Drullinger portrait

    Randy Drullinger

    Co-Founder & Chairman

    Randy Drullinger has spent 30+ years working in many different facets of the hearing healthcare field, including owning a multi clinic practice, manufacturing, and consulting. Originally one of the founders of Sonus in 1996, Randy left there in 2001 and along with Ridge Sampson started shaping the idea that would eventually become Sycle.

    As Co-founder and Chairman, Randy enjoys working closely with the executive team to provide input on short and long term strategy. Randy also oversees Sycle Marketing Group which provides print and mail services for Sycle customers.

    Randy lives in Portland Oregon with daughter Riley who is a rising star in lacrosse. Randy also has a son Daniel, who is a Strategic Planner for GSD&M in Austin Texas.

  • Michael O’Neal portrait

    Michael O’Neal

    Chief Technology Officer

    Michael O’Neal is Sycle’s Chief Technology Officer and leads our team of over 25 talented engineers from our development office in Vancouver, British Columbia. Michael’s technology background runs deep. He has worked internationally for some of the most renowned technology companies in the world, including Intel.

    When away from the office you can find Michael, well, just about anywhere. An avid traveler, there’s nothing more he enjoys than exploring Europe, Asia and beyond.

  • Stephanie Grein portrait

    Stephanie Grein

    Vice President, Global Sales & Enterprise Services

    Stephanie went to the University of Oregon, graduating in Human Physiology and Chemistry. Sycle was lucky enough to find Stephanie in 2008 when she began as a Sales Representative. She is now our Vice President of Global Sales and Enterprise Services, overseeing all Enterprise Accounts and Corporate partnerships.

    A lover of the great outdoors, Steph will do anything outside, but especially likes to run, ski, golf, and windsurf. She’s always up for an adventure and loves to travel, with Switzerland being her favorite destination. Steph often returns home to Reno, Nevada, where she visits her parents and favorite family member –Duke the dog.

  • Peter Adams portrait

    Peter Adams

    Executive Director of Marketing & Communications

    Peter began his communications career working in the political campaign arena, both at the local and national level, before joining Sycle in 2004. As one of Sycle’s first employees he played an integral role in helping the company become the number one practice management solution. In 2012, bitten by the travel bug, Peter packed his bags for the adventure of a lifetime to backpack through Thailand, New Zealand and Australia. Once back home, he spent the following three years running a global PR and communications program for one of San Francisco’s top enterprise startups.

    In 2015 Peter returned to Sycle to lead our Marketing and Communications team from our San Francisco headquarters. An avid writer, Peter brings a strong, content focused strategy to the campaigns and stories he develops.

  • Kate Bouda portrait

    Kate Bouda

    Engagement & Product Development Manager

    Kate Bouda is the Engagement and Product Development Manager at Sycle. Kate started managing customer databases as a Patient Care Coordinator of a single office, but rapidly rose through the corporate ranks of one of the fastest growing hearing corporations in the country to run database management and marketing facilitation as a nationwide marketing manager. Kate graduated from the University of Illinois at Chicago with a Bachelor of Science in Marketing and a concentration on Innovation and Product Development.

    Kate is an avid White Sox and Packers fan, with a goal to see a White Sox game at every stadium in the country. She also loves to travel, cook at home, and try new restaurants.

  • Jodie Bowen portrait

    Jodie Bowen

    Executive Director of Finance

    Jodie Bowen brings 12 years experience working as a CPA in Government, public practice and industry including Oil & Gas, Banking, Sports and Medical devices. She was with Cochlear Americas for almost 3 year before moving to Sycle to continue in the audiology space in a different capacity. In her spare time she enjoys skydiving, hiking or learning to golf. She and her husband Erik, love to travel to foreign destinations every opportunity they have.

  • Luke Bobo portrait

    Luke Bobo

    Customer Experience Manager

    Luke was born and raised in Auburn, AL as the youngest of 3 boys. He attended Auburn University, home of the Tigers. In his early 20’s he started his career in the technology industry as an IT administrator for Beach Community Bank, a small operation with branches peppering the panhandle of Florida. He started with Sycle as a Customer Experience representative and over the years worked his way up and is now the lead Technical Support Manager and Manager of the Customer Experience Department.

    Luke married his wife Holly in the Fall of 2017. They live together in downtown Birmingham with our Wheaten Terrier, Piper Nutmeg. In his spare time, he enjoys playing disc golf and other outdoor recreation.